Until now, working with Luo has been a one-to-one conversation. But most work isn’t one-to-one. A renewal involves sales and finance, a launch involves marketing and product, and the context is spread across everyone involved.
Rooms are shared chats inside your workspace where your team and Luo work together. Create a room, invite the people who need to be there, and talk the way you would in any team chat. Luo is in the room too, with your workspace, your knowledge base and your tools.
What’s different about it?
Luo doesn’t wait to be called. It reads along, and when someone asks something it can help with, it joins in. When people are just coordinating among themselves (“I’ll go through them tomorrow”), it stays out of the way.
Deciding when to speak up is a classification problem, so it runs on the Judgement API we launched last month: fast and cheap enough to check every message. And when you want Luo right away, just tag @Luo, or hover any message and choose Make Luo react.
Your tools, with your permission
When you join a room, you choose which of your own integrations Luo can use there: your Gmail, your HubSpot, your Slack. You can change this any time in the room’s settings.
Reading is easy. Acting is different. If Luo needs to do something as you, like sending an email from your inbox or updating a deal you own, it asks you, by name, for only the access it needs, and only for 30 minutes. Nobody else in the room can approve it for you. You see a banner while Luo is acting as you, and you can revoke it with one click.
Say Emma asks the room to send Acme the updated proposal. The relationship is James’s, so the email should come from him. Luo asks James to let it act as him, drafts the message from what the knowledge base says about Acme, and sends it from his Gmail.
Built for teams
Rooms are private to the people in them. Anyone with access to the workspace can be invited, and only members can see the conversation. Your personal chats with Luo, and what Luo remembers about you, stay yours: none of it comes into a room.
Rooms are also where you build together. The people who use an app can ask for changes in the same place they talk about the work: a new column, a view, a whole new page. Luo updates the workspace and builds it right there, so everyone sees the change land and can steer it. Everything else Luo does in a one-to-one chat works in a room too: running tasks, searching the knowledge base, browsing the web.
How do I get started?
Open your workspace and find Rooms in the side menu. Click New room, invite your teammates and pick the integrations Luo can use. Then try:
Ask Luo in a room
“@Luo, add a Renewals page that lists every deal up for renewal this quarter, with its owner, value and status.”
As always, we’d love to hear how your team uses it, so let us know!