What is Luo for your store? — ecommerceOS for Shopify
LoginSign Up

What is Luo for your store?

A workspace that builds the ecommerce tools your brand needs, connects to the stack you already run, and does the work on your behalf.

Tell Luo how your store operates. It generates the dashboards, desks, and workflows shaped to your business, plugs them into Shopify, Klaviyo, Meta/Google Ads, Instagram, and WhatsApp, and runs them — in chat, in Slack, on a schedule, or when something happens in your store.

  1. 01Custom tools→
  2. 02Assistant→
  3. 03Knowledge base→
  4. 04Integrations→
  5. 05Tasks→
  6. 06Scheduled agents→
  7. 07Triggers→

Everything your store's workspace can do

Custom tools

Software shaped to how your store runs.

Describe what your brand needs — a CRM with showrooms, manufacturers, and ring sizes; a returns desk that tracks serials and repairs; a PO tracker with landed cost. Luo generates a real application for it. Refine it through chat as the business changes.

Purchase orders6 open · €38k committed
DraftAtelier Nord — 40 units · lead 21d
SentLumi Castings — 120 units · ETA Aug 14
ReceivedBaltic Refiners — landed cost → Shopify
ReorderSolitaire 0.5ct — 9 days of stock left
Assistant

An assistant that runs your store's workspace.

Chat has full context: your Shopify data, your integrations, your custom tools. Ask for a read on a customer — it pulls from the CRM, IG/WhatsApp threads, and order history. Ask for a new report — it builds one and ships it to the workspace.

Brief me on the Lindqvist order.
Lindqvist · Custom engagement ring · €4,200showroom Helsinki · last touched 2d ago→ Last contact: confirmed diamond shape (oval), awaiting band metal→ Open: deposit invoice not yet sent→ Sources: CRM, WhatsApp, Shopify order
Knowledge base

Your playbook — what every agent reads and cites.

Upload your brand voice, returns policy, supplier terms, and product FAQ. Luo's agents draw from them — and cite them — instead of inventing. Every documented process makes every future agent better. This is the moat.

◆brand.mdtone, positioning, do/don'ts
◆returns.mdRMA policy, warranty coverage
◆suppliers.mdterms, lead times, MOQs
◆product-faq.mdsizing, materials, care
Integrations

Shopify, Klaviyo, Meta, Instagram, WhatsApp — and more.

Your workspace reads from the tools you already run and writes back. No migration, no replacement. Luo connects to Shopify, Klaviyo, Meta Ads, Google Ads, Instagram, WhatsApp, Gmail, Slack, and more.

Shopify
Instagram
Messenger
Gmail
Slack
Email
HubSpot
Analytics
+
Tasks

One-click workflows for your team.

Save common store workflows — "draft this week's POs", "summarize VIP conversations", "generate 10 ad variants from our winners" — as named tasks. Click to run. The whole team uses them without touching chat.

▶Draft this week's POsRun
▶Summarize VIP customer conversationsRun
▶Generate ad variants from winnersRun
Scheduled agents

The morning report is ready before you are.

Hand a workflow to an agent and a schedule. Luo runs it autonomously — overnight, every morning, every Monday — and surfaces results in Slack or your inbox.

Daily · 07:00Profit & CAC snapshot
Daily · 08:00Low-stock & reorder alerts
Mon · 09:00Weekly growth report
Triggers

When something happens in your store, Luo reacts.

A high-value order lands. A return is requested. A shipment is delayed. Pair a trigger with an agent and the work runs itself end-to-end: thing happens, agent runs, work gets done.

WhenNew return requestedsource · Shopify
→
ThenTriage agent runsvalidate coverage · draft reply
← Back to ecommerceOS for Shopify