The decisions were clear on the call
A prospect call ends with three things agreed and two left open. You know what they were while you’re still on the call. An hour later you’re in the next meeting, and the recap you meant to write gets written from memory that evening — if it gets written at all. The decision that mattered, the deadline you committed to, the question you promised to chase down: each one depends on you holding it in your head until you can type it out.
The raw material is right there. The call was recorded, the transcript exists. It just sits in a meeting record nobody opens, disconnected from the deal it concerned, until the detail you needed has already slipped.
A CRM where every meeting leaves a record
The workspace is a CRM built around your deals — a Pipeline board that lays out every active opportunity by stage, Contact and Company pages for the people behind them, and a Deal Detail page that gathers everything tied to one prospect. Each deal carries a timeline of calls, emails, and meetings, so the history of a relationship lives in one place instead of across your inbox and calendar.
Meetings land on that timeline as they happen. When one finishes, the workspace turns it from a calendar entry into a written record: a note of what was discussed, a saved document holding the full account, and action items attached to the contact or deal they concern.
From finished call to filed decision log
- A meeting wraps. The workspace picks up the call from your Google Meet history and matches it to the meeting already sitting on the deal’s timeline. If the call wasn’t recorded in Meet but you kept notes in a Google Doc, point the workspace at that doc instead and it reads from there.
- The transcript becomes a structured note. The workspace reads the full transcript and writes a concise account — the key topics, the decisions made, the action items and open questions — and notes who was on the call and how long it ran.
- The record is saved as a Google Doc. That note becomes the canonical document for the meeting, written to Google Docs so the team has one searchable account of what was agreed rather than a transcript nobody rereads.
- Actions attach to the right deal. Each action item is tied back to the contact or deal it belongs to, and the note lands on that deal’s timeline — so the commitments from the call sit next to the pipeline they move.
Calendar, pipeline stages, and the fallback doc
- Calendar to watch — the workspace reads upcoming meetings from the Google Calendar you choose during setup, so it knows which calls to expect transcripts for. Point it at a separate calendar if you keep prospect meetings off your main one.
- Pipeline stages — the default shape (prospecting, meeting, onboarding, won, lost) fits most founder-led pipelines. Rename or add stages to match how your deals actually move, and the meeting notes attach to whatever shape you land on.
- Fallback transcript source — for a call that wasn’t recorded in Meet, link a Google Doc holding the notes and the workspace reads its summary from there, so a meeting never goes unrecorded just because transcription wasn’t on.
- Customer segments — group prospects by segment (say, design agencies versus mid-market SaaS) so the deals a meeting’s actions attach to stay organised by the kind of buyer you’re tracking.
The decision log writes itself while you’re already in the next meeting.
The record keeps itself
Meeting intelligence earns its keep when nothing said on a call has to be held in someone’s head to survive — the decisions, the owners, the open questions all captured in writing and filed against the deal the moment the call ends. Tying the transcript, the saved document, and the action items to the deal itself is what lets the workspace build the record from what actually happened instead of asking you to reconstruct it.
The workspace description is what you change when the motion changes — when you point at a different calendar, reshape the pipeline stages a meeting’s actions land on, or open a new customer segment. The meeting loop stays the same; the parts you’d tune for your own team are the parts you describe.